PRC, LLC (www.prcnet.com), one of the premier
providers of outsourced customer contact management services, announced that it
has been named a medalist winner in the 16th annual MVP Quality Awards. The
award is bestowed by Customer Interaction Solutions (CIS) magazine, a
publication that covers the call center and teleservices industry.
"It is a thrill and an honor to receive the MVP
Quality Award this year," says Steve Richards, CEO of PRC. "Upholding
a customer delivery standard of excellence has always been a focal point for
PRC. Quality assurance is not only part of our business operations; it is
embedded in our corporate culture. Each day, we are focused on implementing
technologies, processes and solutions that enhance the value of our customer
interactions and maximize our clients' return on investment."
Through its MVP Quality Award program, CIS Magazine
honors a group of select companies that have demonstrated a commitment to
maintaining high ethical standards, rigorous quality assurance policies and
outstanding customer service. Judith Rodriguez, Vice President of Client
Delivery for PRC, says, "For our current clients, it affirms that they
have chosen the right provider for their outsourcing needs. For PRC prospects,
the MVP Quality Award highlights our dedication to world-class service
delivery."
Richards adds, "Although we are proud of this
recognition, PRC is not a company to rest on its laurels. Our quality
processes, which are supported by our employees and management and driven by
the expectations of our clients, are being improved upon all the time."
CIS Magazine is published by the Technology Marketing
Corporation (TMC), a global business-to-business and integrated marketing media
company. TMC is considered the world's primary news and information resource
for the communications and technology fields. About PRC PRC is an outsourced
Business Solutions Provider globally delivering Customer Management and Sales
and Marketing services on behalf of leading brands. With over 25 years of
experience, PRC delivers solutions that support communications to target,
acquire, grow, retain and develop customer relationships that deliver a
positive return on their clients' investment. Headquartered in Ft. Lauderdale,
Florida, the Company supports clients worldwide through its global network of
centers. PRC is privately held.
Keywords: Advertising, Communications, Consulting,
Data Management, Finance, Internet, Investing, Investment, Marketing, Other
Communications, Professional Services, Return On Investment, Technology,
Telecommunications, PRC LLC.
This
article was prepared by Marketing Business Weekly editors from staff and other
reports.
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